Return & Exchange Policy

At Buy Rite General Trading LLC, we want you to shop with confidence. If something isn’t right, our team is here to help.

Eligibility

You may request a return or exchange if:

The item is returned within 7 days of purchase or delivery
The product is unused, in its original packaging, and includes all accessories
You provide a valid receipt or invoice

Non‑Returnable Items

For safety and hygiene reasons, the following cannot be returned:

Personal care and hygiene products
Consumables (food, beverages, cleaning chemicals)
Items damaged due to misuse or unauthorized repairs
Clearance or Final Sale items

Defective or Damaged Products

If your item arrives damaged or not functioning:

Contact us within 48 hours
Our team will inspect the issue and arrange a replacement, repair, or refund
Manufacturer warranty terms may apply

Refunds

Approved refunds will be processed to the original payment method.
Processing times may vary depending on your bank.
Delivery or service charges are non‑refundable.